RAW HAUS — FREQUENTLY ASKED QUESTIONS

How long is shipping?

Standard Processing & Shipping:
Orders are processed and shipped within 1–3 business days from the date of purchase. Saturdays, Sundays, and holidays are not considered business days.

During Major Sales & Promotions:
Processing may require up to 7 business days due to order volume.

Wigs Processing:
All wig products may require up to 14 business days to prepare before shipping.

Once shipped, delivery times are estimated and may vary by carrier and destination.

Can I visit the showroom?

Yes, our showroom is open by appointment.

Business Hours:
Tuesday–Saturday
11AM – 6PM

To Book:
Call or Text: 310-694-0625

Showroom Address:
4101 Rosemead Blvd.
Pico Rivera, CA 90660
(Approximately 15 minutes from DTLA)

Note: Appointments are required to ensure dedicated service.

Do you offer different textures?

Yes. Raw Haus offers a curated selection of premium raw and virgin textures, including:

Indian Raw
Cambodian Raw
Vietnamese Raw
Indonesian Raw
Euro Virgin
- additional specialty textures

Visit our website to explore the full assortment.

Do you allow collaborations?

Yes. We welcome partnerships with creators and talent who align with our brand values and aesthetic.
For collaboration inquiries, please email: collabs@rawhaushairco.com

Do you offer wholesale?

Yes, wholesale options are available.
Please complete the wholesale form on our website or email: wholesale@rawhaushairco.com for more information.

How can I check on my order?

For order status updates or support, please contact us at:
orders@rawhaushair.com

How many bundles do I need?

For a natural, full look, we recommend:

Up to 18 inches: 2–3 bundles
18 inches and longer: 3 bundles
24 inches and longer: 4 or more bundles for maximum fullness

Bundle quantity may vary based on styling preference, installation method, and desired volume.

FAQ