RAW HAIR TEXTURE & NATURAL VARIATION POLICY

Raw Haus Hair Co. specializes in ethically sourced raw hair. Because raw hair is collected from individual donors and not factory processed, natural variation is expected.

Wholesale buyers acknowledge and understand that raw hair may vary in the following ways:

• Curl or wave pattern
• Texture density
• Bundle fullness
• Natural color tones (natural black to natural brown)
• Strand thickness
• Donor pattern differences

Raw hair is not chemically processed, steamed, or artificially altered to create uniform patterns.

For this reason, bundles may not appear identical across shipments or within the same order.

These variations are normal characteristics of authentic raw hair and are not considered product defects.

Wholesale buyers agree that natural variation does not qualify for returns, refunds, exchanges, or disputes.

Buyers are responsible for educating their customers about the natural characteristics of raw hair.

By participating in the Raw Haus Private Bulk Supply Program, buyers confirm they understand and accept the nature of authentic raw hair textures.