Raw Haus exclusive Signature Curly
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PLEASE READ ENTIRE SECTION THANK YOU BEFORE PLACING ORDERS.
Introducing our exclusive signature curly texture at Raw Haus Hair—an unparalleled blend of luxury and natural beauty. Crafted through a meticulous steam process, our curls are designed to achieve the perfect, bouncy, and defined look without the use of any chemicals. We collaborated closely with our trusted vendor to source the finest raw hair, ensuring each strand embodies quality and durability. The result is a unique, luxurious curl pattern that is only available at Raw Haus Hair—a true testament to our commitment to excellence and exclusive craftsmanship. Experience the ultimate in natural, high-quality curly hair with our signature texture, crafted just for you.
This hair can be professionally dyed and straightened. Please find a professional stylist to achieve optimum results when using Raw hair
All orders have a payment processing time of 1-3 business days. No Items will be shipped out until Payments have processed.
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Pickup in store: please select a different form of payment at checkout if you pay with credit card your order will not be ready until your payment processes in 1-3 business days. we accept cash, zelle, cash app, Apple Pay for in store pickups.
****For Pre-orders only If you select a length that requires preorder it will ship out between 7-10 business days.
business days are Monday-Friday. If there’s not a date above that tells you a pre order ship out date.
No cancelations are refunds will be accepted on pre orders.
SHIPPING POLICY
At Raw Haus Hair Co, we ship Monday through Friday (excluding holidays). To ensure the security of your order, we offer ROUTE package insurance at checkout. If you opt out of shipping insurance, we are not responsible for lost or undelivered packages. For assistance with uninsured shipments, please contact USPS customer service at (800) 275-8777 using your tracking number.
If you purchased a shipping method with insurance and your package is lost in transit or undelivered, please contact us at support@rawhaushairco.com for further assistance.
SHIPPING OPTIONS
- USPS Ground
- USPS Priority
- USPS Express
- International Priority
- International Express
We are not responsible for uninsured packages or any carrier shipping disruptions that delay delivery.
DELIVERY POLICY
Once your shipment leaves our facility, tracking becomes your responsibility. If your order hasn’t arrived within two weeks, notify us immediately. After this period, we cannot assume responsibility for undelivered packages.
IN-STORE PICKUP
Orders are usually ready for pickup within hours at any of our locations, except during major holidays or sales when processing times may vary. You will receive an email or text message with pickup details once your order is packaged. Please do not arrive before receiving your pickup confirmation.
For questions about your order, contact us at 213.290.1349 or info@rawhaushairco.com.
ADDITIONAL INFORMATION
During busy periods, please place orders several days in advance to ensure timely delivery. Raw Haus Hair Co does not ship on weekends or holidays. Orders placed after 2 PM EST on Fridays will be processed the next business day. To prevent fraud, identity verification may be required before shipment.
RETURN POLICY
Thank you for choosing Raw Haus Hair Co. We aim to ensure your satisfaction with every purchase. Please review our return policy below:
FINAL SALE POLICY
All transactions are final. Refunds or exchanges are not offered unless the product is defective.
DEFECTIVE PRODUCTS
If you receive a defective item, contact us at info@rawhaushairco.com within 48 hours of receipt. Do not alter or use the product before reporting the issue.
RETURN CONDITIONS
- Products must be unused and in their original condition.
- Returns must include all original packaging and documentation.
- Notify us within 48 hours of receipt to initiate a return.
NON-REFUNDABLE ITEMS
Customized orders and ready-to-wear wigs are non-refundable and non-exchangeable unless defective. Please inspect items immediately upon receipt.
ORDER ADJUSTMENTS
Once an order is placed, it cannot be canceled or modified. Please double-check your order before checkout.
SHIPPING FEES
Shipping costs are non-refundable, and refused packages will incur a 20% restocking fee.
ADDRESS ACCURACY
Ensure your shipping address is correct at checkout. We are not responsible for packages sent to incorrect addresses.
For any questions or concerns, feel free to contact us at info@rawhaushairco.com. Thank you for your understanding!